Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Sangoma B500 boards are designed for easy integration with open source projects, including Asterisk and FreeSWITCH, as well as other open source and IP PBX, Switch, IVR, and VoIP Gateway applications. B500 boards provide developers with new efficient solutions and cost effective connectivity.
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