Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The program gives the access to the phone management system. Thus, provides an opportunity to change settings and to control processes more precisely.
EPT Solutions (S) Pte Ltd
EPT Solutions ( Singapore ) Pte Ltd is a total solutions provider of communications products such as enterprise network, IP telephone, data, voice and converged solutions that enable effective business and personal communications. Strategically located in
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