Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Is often met in business practice, during calls to organizations at the moment, when the call is transferred to another number or is set on hold, one hears a music in the telephone dynamics.
Panamax Infotech Ltd.
Panamax Infotech Ltd. Pioneer in Providing NGN Solutions, Telecom Resource Management and Revenue Assurance to CSP, Telecom Operators and Carriers globally.
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries