The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The Tek, is owned an operated by Brian Carpio an entrepreneur and senior IT specialist who has years of experience in server design, network design, security and disaster recovery. He has worked as a lead engineer for top companies such as IBM, Qwest Comm
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