The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
DGC Africa Network Services is NCC licensed, affiliated with DGC Europe and DGC USA. Established in 1998 as a next generation telecom Service provider empowered by switching platform equipment to provide digital network for voice, data and video tra
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