Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Amdocs recently announced a new solution based on Cloud services Amdocs Unified Communications, which combines messaging, video and voice calls through IP (VoIP). With help of Amdocs Unified Communications solution, providers can quickly launch services able to compete with (OTT) offerings, it helps to strengthen their relationships with customers and allows them to better monetize their capabilities.
Band X
Founded in 1997, Band-X is a privately-owned company, headquartered in London, with investors including Madison Dearborn and Morgan Stanley Venture Partners.. Band-X provides the telecoms industry with a range of specialist voice services delivering great
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