The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Founded in 2005 in Sulaymaniyah [Slemani] , Kurdistan, KRG, Iraq, Serdem Technologies is an IT/ICT and Telecom company provides computer and IT solutions and has more than 5 years experience in the Communications and IT [ICT] business. The Company was fou
Read more