The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Wuchuan Network Technology Co., Ltd. is set up in 2002 which is a leading high-tech enterprise in IP Communications in China, Wuchuan provides the professional VOIP solutions for the enterprises, provides the softswitch and equipments for VOIP telecom car
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