Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Plantronics Calisto P835M is USB speakerphone optimized for work with Microsoft Office Communicator and Microsoft Lync. Calisto P835M is the first speaker in UC product family line, which unifies the possibility of simple call management and simultaneous work with cell phone, computer and analog telephone line.
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