Presence

Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

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Polycom SoundPoint IP 560

Polycom SoundPoint IP 560SoundPoint IP 560 is an IP phone with 4 lines, dual port GigE switch, and high quality sound technology Polycom HD Voice.

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Bulgaria DC Telecom Ltd

Bulgaria GSM and Fixed termination

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