Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The intercept of the incoming call from an indefinite telephone number. During the call intercept the callers should present themselves and after that they will be connected with the subscriber who will have a reproduced name of the caller. One must have Caller ID in order to use Call Intercept.
iCallGlobe Ltd.
iCallGlobe Ltd. was founded and incorporated in the UK in the year 2003. Through our efficient IP network and strong infrastructure worldwide, we are able to deliver superior clarity and high quality VOIP solution to Next Generation carriers, Businesses a
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