Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
IP videophone Cisco Unified IP Phone 9971 is a
leading multifunctional and multimedia user device, ensuring high quality of
voice transfer, video and support to various applications. The device has a
built in switch with two Ethernet 10/100/100M/bit ports for connection to LAN
and PC, additionally it has a built in 802.11 a/b/g/ module, which ensures
additional types of connection. Cisco
9971 supports the most used voice and video codec, thus, providing the high
quality of communication. It has a touch sensitive high resolution display,
good design and convenient user interface, simplifying the interactions with
this phone.
D COM
D-COM is a licensed telecommunication service provider in Latvia. The main field of activity is the provision of local and international wired telecommunication services. D-COM uses both traditional digital means of communications and VoIP (Voice Over IP)
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