Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Mediatrix 4404Plus series products are designed to reduce the cost of communications through the use of IP technology. These devices have ISDN BRI interfaces. Mediatrix 4404Plus gateways are specifically designed for enterprises, enhancing the existing capabilities of digital access to telephony by integrating it with a variety of modern VoIP standards.
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