Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The service provides the information regarding the incoming SMS, voice or email messages. At the moment when the message comes, the telephone plays a signal. The system also allows setting filters, thus, allowing you to choose, which messages to inform you about and which to ignore.
Elmer Sinaza, sp. z o.o.
Elmer Sinaza is a provider of TDM and VoIP phone calls. Using most recent technologies and extensive relations, Elmer Sinaza permits to cut the costs of phone calls considerably.
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