Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Call waiting with “Caller ID” uses a special signal in
order to warn you about an incoming call, during another call there are shown the
name and number of the calling subscriber on the display. The function also
allows switching between two calls.
Phusion Networks Inc.
Phusion Networks entered the voice and data communications arena as a networking company specializing in VoIP communication systems and corporate LAN backbone technologies in 2000. Quickly recognizing the effectiveness and cost value to an outsourced comm
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