Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
DrayTek Vigor2930Vn new series routers have two separate WAN ports for connection to Internet service providers through Ethernet with load balancing on interfaces and redundant communication. This solution is often necessary for connection of any office to two different providers to organize a permanent access to the Internet.
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