The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Yeastar NeoGate TG200 is a modern VoIP-GSM gateway designed for a single channel, expandable to two channels. Yeastar NeoGate helps you to save on costs of communication, using the so-called choice of the best route for the call. With NeoGate TG200 gateway you will be provided with a backup communication channel in case of sudden failure of the wired phone system. It is possible by means of NeoGate and to provide telephony in remote and isolated location offices. Yeastar NeoGate TG200 model is a more modern model alternatively to Yeastar NeoGate in metal case.