Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
HandyTone 502 (HT-502) from Grandstream is an analog 2xFXS, 2xETH VoIP Gateway (SIP ATA adapter) with the integrated router.
IXC.UA
IXC Softwitch is a high performance scalable Class 4 VoIP Softswitch solution with user friendly GUI web interface, which enables secure large VoIP traffic flow over various IP networks.
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