Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
SmartNode 4630 is a multiport ISDN BRI device from SmartNode VoIP family. It is available with 3 or 5 BRI/So port configurations, what is perfectly suitable for small and medium sized enterprises, looking for an inexpensive way to get connected to VoIP telephony services or to connect several remote offices in one network.
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