Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
VPMADT032 echo cancellation module is meant to be used with the Digium IP telephony boards; it provides echo cancellation for configurable long "tail" of up to 128 ms (1024 samples) simultaneously for all ports of the board. All IP-PBX Asterisk servers, connected to the telephone network (PSTN) have one common problem, which is "hybrid echo" - echo obtained due to the difference in the load-wire and four-wire telephone circuits. Echo appears as a distorted reflection and a detainee of the caller's voice, who is subscribed to IP-PBX Asterisk while talking to PSTN subscribers.
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