Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The EdgeConnect 2402 is a controlled 24 port PoE switch that supports video, voice and data devices. Additionally it has two 10/100/1000 Ethernet Combo ports.
Telekenex
Telekenex is a business-grade IP service provider with a robust private international IP network and innovative solutions, including: Managed Ethernet, SIP Trunking, Private MPLS + Internet, Managed Data Center and a full suite of IP Telephony solutions.
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