The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Shetab phone-to-phone service has been stabilished in 1380 (2001), presenting a pleasant quality in international calls, using VoIP technology via E1 digital lines.Shetab provides various facilities for customers comfort and hospitality, w
Read more