The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Founded in 2003, W.L.S Group is a consulting company based in Toronto, Canada. W.L.S Group of companies consist of IT Consulting, Event Management Services, Sound & Lighting Consulting & Installations for the entertainment industry. Two Offshore programmi
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