Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
A telecommunication mechanism allowing the user to redirect the incoming
call to another telephone, using the “Transfer” button and dialling a number of
the set where the call will be redirected.
4DVision, LLC
4DVISION is a privately held Colorado company. Established in 1995 4DVISION has evolved from a software development company into a Internet Service Provider. 4DVISION is committed to providing excellent services at a reasonable price.
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