Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Cisco 7937G IP conference station with loud conference connection technology and fantastic voice communication technologies Cisco.
Encompass Unified Communications
Encompass Unified Communications provides hosted VoIP and unified messaging for businesses. Encompass leverages Cisco IP Phones and other Cisco equipment to deliver enterprise-class telephony and messaging to small and medium businesses. Also available is
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