Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Polycom HDX 8000 is the perfect solution for high quality video transmission. You will be able to communicate freely and naturally, and thanks to the built-in multipoint videoconferencing features you will be able to work simultaneously with documents, easily connect remote employees to work on a common project.
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