Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Conferencing is related to the service, which allows creating the
conference when all participants are in different places. It gives a chance to
communicate, exchange data and correspond in real time and also allows using
the video signal that gives a chance to see one another.
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Canada 348
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China 142
Pakistan 134
Australia 133
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