Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The service offered by telephone companies allowing creating the telephone numbers on the same line where the existing number is. The call tone for every number will be different from another. There is also an opportunity to program a custom ring tone for the incoming call.
NEXGEN TELECOM PTE LTD
NEXGEN TELECOM is an International Telephony services provider, catering Premium Service with immaculate Quality routing voice traffic all over the world.
Our flexible solutions cater for a wide range of customers, including the Wholesale buyer, the C
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