Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Recently Polycom has declared appearance of Polycom HD Voice technology, its brand new audio technology for dedicated telephones that brings massive improvements into audio quality to regular business application desktop phone systems. Polycom HD Voice phone solutions are created evolving advanced technologies that Polycom has worked on more than 15 years, accumulating an experience in voice, and particularly VoIP communications.
New Polycom phones will introduce set of innovations in areas of wideband audio, enhanced signal processing, Acoustic Clarity Technology, technologies for full duplex in transparent execution, sound echo cancellation, dynamic noise reduction, automatic adjustments of microphones etc. Specialized integrated system purposed to deliver utmost clarity and richness into Polycom VoIP phones. Fore instance, Polycom VoIP desk phone SoundPoint IP 650 being a middle rated business desktop VoIP phone, is rated as equal or superior than these top ranking conference phones of other vendors.
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