Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Under the concept of LifeSize, the true benefits of videoconferencing are realized only at general availability of high definition video: for each employee working from a remote location, the conference room, the workplace and the remote office. LG Executive decision based on LifeSize ® brings us closer to the realization of this concept.
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