Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Polycom SoundStation Duo is a versatile conference phone that works with both analog and IP- phone lines. This makes it a unique device - in fact, two phones in one! With this conference phone you will not need to figure out what type of line your colleagues or partners use. Polycom SoundStation Duo provides full communication through public telephone lines and IP-telephony lines.
iCall System Limited
iCall is a computer program that runs on your Microsoft Windows® computer or mobile device such as an Apple iPhone®, Nokia, Motorola, Sony Erickson Other.
iCall looks and feels just like a regular phone, but instead of using a phone line, it uses your
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