The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The Naturalvoice solution allows that corporations use a net IP (new or already existing) for creation of net of private telephony. Thus, in same net IP where its company already transmits given, will be able to also transmit voice and fax of safe and tru
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