The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
S/CM is proud to offer your business a way of cutting costs by integrating tailored, cutting edge voice over IP (VoIP) solutins. By partnering with industry leaders we provide the benefits that come from a secure convergence of voice and data.
Read more