Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
AddPac AP-GS1004A is one of the models of inter-network VoIP GSM gateways, through which, it is possible to format a single network unit and to use it for VoIP-telephony, analog communication lines and GSM-network.
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