Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Rates of the call shop are usually defined by the administrator, but the rate plans are managed in the main database of the billing system. All the rates are dependent on the charging policy; in case of a destination based billing rates are specified according to the area codes in the supported destinations.
ChandioTel VoIP Telecom
Contact us to get Reseller Panels, Calling Cards and much more at very low prices...Contactenos para ser Revendedores de las tarjetas de llamadas por internet...
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