Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Configurations
of GSM/VoIP networks allow the service providers to avoid the local Wired
Public Switched Network (PSTN) in communication with a GMS mobile handset. As a
result, the high rates charged by telephone companies are avoided.
Xcom LLC
XCOM LLC (XCOM) is a new telecom operator, registered in US with offices in Sacramento, California and Moscow, Russia. Company was formed on the basis of few well experienced international operators providing millions minutes traffic per day.
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