The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
PC-Tone is a leading provider of high quality PC2PC and PC2Phone solutions for customers around the world. Companies ranging from carriers to hardware manufacturers can quickly set up their own VOIP services with minimum investment. By leveraging PC-Tone`
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