The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
eSuara hadir ditengah masyarakat untuk mewujudkan kemudahan berkomunikasi melalui Jaringan Intenet Cable maupun Wifi. Anda Dapat berkomunikasi dengan berbagai Gadget (Android Phone,iPhone,BlackBerry,dll) maupun PC/Notebook serta IPPhone yang terhubung den
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