Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Polycom CX700 is a premium-class phone for working with Microsoft Office Communications Server 2007 and Lync ™ Server 2010. This unit provides direct user access to all necessary resources of Microsoft OCS 2007 without using a computer with a built in Microsoft Office Communicator.
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