Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Remote Office service allows conducting business not being in the company’s office. One can install such a program and with help of the Internet one can be connected to a company’s phone line, which will allow you using all the features available in the office.
Ding Communication S.R.L.
www.voipding.com for details.
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www.voipding.com
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