The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Established in 1993, Gaoke Communications is a leading manufacturer in telecom industry. Gaoke aims at“The First Mile Access Expert”and is dedicated to develop VoIP products over 10 years, including Enterprise Gateway, Residential Gateway, Media Gatew
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