The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The VirtualiPhone Ltd. as a subsidiary of IMSe Group has been founded in 2003 by team of vast experience in the fields of IP communication, media communication and streaming and programming, with expertise in Voice-over-IP. IMSe provides powerful billing
Read more