Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Grandstream has introduced us with a new device model. This new handset, according to characteristics, can rival Gigaset and Panasonic. The main advantage of this device is 4 simultaneous calls to one base, allowing a registration of up to 5 handsets.
NeuVoice Communications
NeuVoice is a service provided by NeuWorld Communications, inc. NeuWorld is headquartered in Tampa, FL, however NeuWorld maintains locations in Dallas, Cleveland (Akron) OH and Southern CA (Long Beach area).
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