Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The service allows you having a number which not necessarily conforms to your physical location. The service allows having the number of any USA state and you can make and receive calls. The 911 service will also be available from this number.
Presolution
Die Globalisierung des Telekommunikationsmarktes bringt viele technische und kaufm
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