Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

Providers in database: 6433

Push to Talk (PTT)

This is a way of communicating on the half-duplex communication line, includes receiving and transmitting devices (walkie-talkie) by the way of pressing the button for switching to the voice mode or transition to the listening mode. It works as a radio speaker; one can talk by pressing the button and can listen to a voice message by releasing the button.

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