The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
IP Phone Yealink SIP-T28P has all the advantages of other devices from Yealinkâs product range: convenient handset, the optimal angle of the screen, high-definition audio that meets IEEE1329 standards, ten additional programmable keys to automate most common actions and LED status indication of contacts whose numbers are set to speed dial.