Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Is one of message forms via the Internet; you only have to press the
icon or button on the site and the connection with the operator will follow
immediately. This function is often used on the websites for a quick
connection.
NGN Consulting
NGN Consulting has focused on the wholesale carrier opportunities resulting from the rapidly growing demand for capacity between the United States and international niche markets.
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