Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Network router transformed, from the device used only for connection between different networks, into a device capable of performing many additional functions. More and more customers of Cisco deploy routers with integrated network services – complex network routers, which transmit voice, video and data, ensure the Internet connection and provide Wi-Fi and other add-ons.
3xTechnologies Private Limited
3xTechnologies is a technology company focusing on network technologies with expertise on Voice over IP. The people who found 3xTechnologies have engineered VoIP systems with voice quality enhancement algorithms, which has a customer base including a Fort
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