Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Cisco 6945 Business class IP phone model ensures video communication support and expanded possibilities. This device supports up to four lines, has full-duplex loudspeaker communication, supports call holding option on each line and perfectly suits administrational personnel, financial structures, managers etc.
Red Telecom Ltd
Based in South London, Red Telecommunications is a private limited company offering advanced communication solutions in a rapidly changing environment encompassing both traditional PSTN and new Internet technologies, for both the home and business user, w
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