The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Founded in early 2002 vCentrix provides a full suite of back office services, hardware, services and calling products for wholesale carriers, CLECs, MSO and ISPs to easily and quickly become VoIP service providers. vCentrix offers a world class VoIP netwo
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